top of page
  • Why are FAQs important?
    FAQs are an ideal way to help visitors to your site quickly find answers to frequently asked questions about your business and create a better browsing experience.
  • Do you have a trademark registration?
    Yes. Helen brand is a registered trademark designed specifically for our handmade leather products.
  • Which cargo company do you ship with?
    Our products are shipped via Aras Cargo.
  • What is the FAQ section?
    The FAQ section contains information about your business such as "Which regions do you ship to?", "What are your working hours?" or “How can I book your services?” It can be used to quickly answer frequently asked questions such as:
  • Are your products handmade?
    Yes. Our products are cut and sewn handmade.
  • What is your cargo shipping time?
    Our domestic shipping time is 2 business days if the product is in stock. If the products are out of stock and need to be produced, it is 7-10 business days.
  • Are your products real leather?
    Yes. Our products are original leather produced in our contracted production factories.
  • Where can I add my FAQs?
    FAQs can be added to any page on your site or your Wix mobile app, where members can access them anytime, anywhere.
  • Are your products your own design?
    Yes. We design our products ourselves.
  • How can I add a new question and answer?
    To add a new FAQ, follow these steps: 1. Go to Manage FAQs from your site's control panel or Editor 2. Add a new question and answer 3. Assign your FAQ to a category 4. Save and publish. You can come back and edit your FAQs at any time.
  • How do I edit or remove the Frequently Asked Questions topic?
    You can edit the title from the FAQ Settings tab in the Editor. To remove a title in your mobile app, go to the Site and App tab in your Wix Owner app.
  • Can I add an image, video or GIF to an FAQ?
    Yes. To add media, follow these steps: 1. Go to Manage FAQs from your site's control panel or Editor 2. Create a new FAQ or edit an existing one. 3. Click the video, image or GIF icon from the reply text box 4. Add media from your library and save.
bottom of page